Sales Coordinator

Airnorth has an exciting opportunity for a Sales Coordinator who is seeking to work in a fast-paced environment within a Corporate Team to join us on a permanent full-time basis. You will be responsible for converting group travel enquiries made for business and leisure into profitable high yielding sales results and supporting the Reservations Call Centre during peak periods.

The responsibilities of the role include, but are not limited to:

  • To provide administrative support to the Agency and Commercial Manager
  • Engage and build relationships primarily with Group organisations
  • Develop, maintain and book all Groups
  • Maintain Group deposits, final payments and ticketing
  • Maintain and keep the Groups spreadsheet updated
  • Develop a new streamline process for Groups
  • Assist the Agency & Commercial Manager with Events, Tax Filings, Fare schedules
  • Create and maintain a Groups and Travel Agent Database
  • Cold call to all types of Groups and organisations
  • Generate monthly Group sales reports (Lost & Gained)
  • Assist in the Reservations Call Centre when and if required
  • Maintain a good friendly relationship with all group enquirers
  • Maintain effective communication with all Groups
  • Preparing Group Refunds for approval
  • Work with Finance Team to reconcile monthly 1DEBSUN debtor account
  • Create a Policy & Procedure for Groups
  • Other duties as required and directed

We are looking for an enthusiastic, confident and professional candidate to join our friendly team. The desired skills required are excellent time management and communication skills, a high level of customer service, data entry capability and a willingness to work within a team environment. Candidates that have experience with Amadeus, fares and ticketing and have held previous positions within an airline industry will be highly regarded.

The office is located near the Darwin Airport and operates 5 days per week. This role is predominantly a Monday to Friday 8:00 -17:00 with maybe an occasional Saturday’s. Applicants available for an immediate start are highly desirable and as shortlisting will commence immediately, we reserve the right to close this position earlier than stated. You must have the right to live and work in Australia to apply for the role and be able to successfully pass a drug and alcohol test.

Airnorth offers a range of employee benefits including discounts on worldwide travel, health insurance, gym memberships and an employee assistance program.

To apply for this position you must have the legal right to live and work in Australia and a current COVID-19 Vaccination Certificate. As shortlisting will commence immediately, we reserve the right to close this position earlier than stated.

How to apply

Please apply via the Seek website

Human Resources (Human Resources)
Apply online

Closing date

Thursday, 10 February 2022

Work type

Full time


Darwin, NT